Streamline Food and Beverage Operations
Oracle Hospitality Simphony Service was designed to serve and enhance the food and beverage industry. It features a multitude of functions created specifically for hospitality, including tools to ensure timely guest seating, food delivery, loyalty tracking, and much more:
• Improve accuracy and speed of service with the conversational ordering feature. Orders can be entered into the POS in the sequence that they are given, greatly simplifying the ordering process.
• Increase order entry speed with the automatic combo recognition feature. Oracle Hospitality Simphony Service automatically recognizes combo meals based on items ordered, calculating special pricing to ensure discounts are never missed, and improving order entry time.
• Ensure your future orders will always be on time. Oracle Hospitality Simphony Service automatically sends online and call-ahead orders to the kitchen based on when they are needed.
• Manage reservations and waitlists easily with the table management feature. Guests can make reservations using Oracle Hospitality Reservations Management Service, and Oracle Hospitality Simphony Service will suggest available tables based on a real-time list of reserved or waiting parties, server rotation, and section assignments.
• Ensure accurate food delivery with the seat management feature. With this functionality, any staff member is able to deliver food to a specific seat, and each guest can receive a separate check.
• Easily manage multiple courses. Oracle Hospitality Simphony Service can automatically trigger a fixed-price menu based on the seat and items ordered, eliminating the need for multiple menu creation.
Maximize efficiency and quality with kitchen management functionality.