Summary

Shiji Group’s Decade of Transformation and Growth

Reimagining the Technology Powering the Hospitality Industry. Today, Shiji Group is one of the world’s leading innovators in technology, providing an integrated suite of technological platforms to help connect the hospitality, retail, food and entertainment industries. Here we look back at the past decade in which Shiji has grown into a truly global technology provider, serving tens of thousands of hotels around the world.

Insights

Re-thinking Automated ID Scanning for Hospitality

Studies routinely show that consumers overwhelmingly preferred self-service options over interacting with an associate. So how could we create a robust mobile ID-verification process without defaulting to a staff member physically inspecting the ID in person?

Analysis

Moving the Needle for Hospitality Technology Takes Innovation, Agility, and Alignment

Insights from Kevin King, Chief Operating Officer of Shiji, from the 2019 Hospitality Technology Sentiment Survey Report, sponsored by Shiji and presented by Hospitality Net and HFTP, highlighting the critical elements of their competitive success and significant trends in the hospitality technology industry.

Opinion

The Rise of Attribute-Based Selling

Hotel distribution is beginning a journey of large transformation that will fundamentally change the way they distribute their inventory. This change has been years in the making but is beginning to gain traction only today. It is called the Attribute-Based Selling (ABS, for short).

Opinion

The Key to Hotel Operations Technology Lies in Single Guest Profiles

The core points of digital transformation in the hospitality and tourism industry are the guest. The process of digital transformation is the process of continuously enhancing the guest experience, guest interactions, and converting guests into returning visitors and ambassadors thus increasing their lifetime value.