Continuing its international expansion Shiji Group plans to grow Atlanta office to 100 staff this year
(Atlanta, 21 August 2018）Shiji Group continues its international expansion and opens a new office in Atlanta, Georgia USA.
The office, led by Greg Berman, COO Americas, consists of over 40 specialized staff focused on sales, service delivery, software development, and customer support for Shiji Group products and services. By the end of 2018, the Shiji international office in Atlanta will grow to include 100 staff.
"For Shiji Group, act local - be local is part of the company DNA. It didn't take long for us to realize that we needed a strong on-site team to support the day to day operations for our US hospitality customer-base." said Berman.
The office has planned to branch out as new customers are on-boarded to the company's global products such as Infrasys POS, Shiji Distribution Solutions, Hospitality Solutions Professional Services, and more.
When many other companies are moving support teams abroad, Shiji Group is building global-focused teams ensuring contact with their customers and expanding their footprint. The Atlanta office is a considerable investment for the company, which will pay off in better quality, customer care, and closer partnerships with Shiji's customers.
"We are building the Shiji Group for the long term, and we know that this means being customer-centric. The hotel industry is all about taking care of 'guests' and, in technology, it is too easy to forget that one's success depends on taking care of the customers first. For us, this means being close to them at all times," said Kevin King, Global COO of Shiji Group.
The Atlanta office is part of a series of offices opened around the world to cater for Shiji Group's growing customer base internationally. This recent development comes after the company's July expansion in Sydney, Australia. The Group will continue its international growth with new product and service launches, as well as affordable solutions that do not compromise the service quality and consistency for critical hotel operations systems.
Founded in 1998, Shiji’s aim is to become a “big data” application service platform operator. Shiji has become the leading manufacturer of Chinese hotel information systems after three successful transformations. At the same time, Shiji is gradually expanding from hotel to catering and retail industries, becoming the major software supplier to both industries. Now, Shiji is responsible for approximately 60% to 70% of the market share in the high end sector of hotel and retail industries, and possesses a leading position in the catering industry. The estimated annual revenue of Shiji clients can be as high as RMB 5 trillion. Shiji has completed three successful transformations since its establishment. It is now experiencing the 4th transformation dedicating to be a “big data” driven consumer application service platform operator. Shiji has introduced consulting, IT solutions and data platform services. Meanwhile, Shiji is developing worldwide leading products and technologies aiming for the international market and speeding up its globalization progress. Currently Shiji has more than 50 subsidiaries located in major Chinese cities and overseas markets (Singapore, Malaysia, Australia, United States, Germany, Spain, Poland and others)
with 3,000+ employees.
Please visit www.shijigroup.com for more information.
Chloe Xu | Brand Manager
T +86 10 5932 5388 86856 |M +86 150 1003 3978 | E email@example.com
Beijing Shiji InformationTechnology Co., Ltd.
15F, Beijing Inn, No. 5East Shui Jing Hu Tong, Chao Yang Men Nei, Dongcheng District, Beijing 100010,China