Adopting Shiji’s PMS was not about upgrading our technology; it was a statement of our dedication to offering unparalleled customer experiences.
Powering hospitality's next chapter
A refined cloud platform that helps independent hoteliers simplify operations, personalize every guest interaction, and stay effortlessly in control—from check-in to check-out.
Trusted by the world’s top hotel groups
Why сhoose Daylight PMS
Built for the cloud era
100% cloud-based: no more expensive infrastructure or complex maintenance
Universal search
Search for phone number, passport, license plate, and more across all touchpoints and locations.
Single Guest Profiles
Centralized guest data enables seamless and consistent service delivery across all your hotels, regardless of location.
Never wait for support again
24/7 global and local assistance by email, phone or site.
Integrations? Absolutely!
Open-API plus dozens of integrations built-in.
Shiji for operations, IT, and finance
Designed for teams that run the business behind the scenes, Daylight PMS brings clarity, control, and confidence to your daily operations. From management, to IT, to finance, Daylight PMS empowers each role with tools that scale effortlessly, integrate seamlessly, and support smarter decisions.
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Hotel managers
Turn guest insights into revenue. Daylight PMS gives your team real-time access to unified guest data, helping you run targeted, high-impact campaigns. With seamless integrations and live performance dashboards, it’s never been easier to boost conversions and drive revenue across your portfolio.
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IT managers
From seamless integrations and reliable uptime, our tools simplify IT management and reduce downtime by keeping all systems running smoothly. And with dedicated security teams monitoring 24/7, we provide an extra layer of protection to keep your operations secure at all times.
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Operations
Shiji provides innovative, enterprise-grade solutions designed to meet the complex needs of hotel operations. With tools that ensure seamless integration, real-time visibility, and reliable performance, we enable you to maintain brand standards and drive profitability while preparing for future growth.
Trusted by the most demanding hotel groups in the world
From multinational chains to regional groups, ultra-luxury to boutique, Daylight PMS works for the world’s top hoteliers.
8,000+
Managed rooms
200+
Cities with hotels running Daylight PMS
25
Years of exceptional service
Features
01
Unified guest profiles
Gain a comprehensive view of each guest's preferences, history, and interactions across all properties. Daylight PMS consolidates data from reservations, loyalty programs, and feedback into a single profile, enabling personalized service and targeted marketing.
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Comprehensive search functionality
Quickly locate guest information using partial data inputs like name fragments, phone numbers, or reservation details. Daylight PMS's universal search spans multiple systems and properties, streamlining operations and improving service delivery.
01
Robust security and compliance
Protect guest data with enterprise-grade security measures, including 24/7 monitoring, ISO27001 certification, and compliance with global data protection regulations. Daylight PMS ensures your operations meet the highest standards of security and privacy.
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Intelligent duplicate management
Ensure data accuracy with advanced algorithms that automatically identify and merge duplicate guest profiles. This feature maintains a clean database, reducing manual corrections and enhancing guest recognition.
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Scalable multi-property management
Designed for hotel groups, Daylight PMS offers a unified solution to manage multiple properties efficiently. It supports consistent operations, centralized updates, and streamlined onboarding of new locations, ensuring brand standards are upheld across the board.
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Customizable dashboards
Tailor your dashboard to monitor key performance indicators relevant to your operations. Whether it's housekeeping efficiency, guest loyalty metrics, or financial summaries, Daylight PMS provides the flexibility to focus on what matters most to your business.
Trusted by leading luxury hotels across Europe
New
TIME Hotels
One decision that changed how TIME Hotels operate—every day and night
TIME Hotels implemented the Shiji Platform as the backbone of its hotel management operations. This included Daylight PMS, Infrasys POS, Reviewpro Reputation for guest satisfaction management, and Twilight Data + Analytics for data-driven decision-making. The integration extended to third-party solutions such as the Amadeus CRS and FLYR RMS, establishing a cohesive technology ecosystem. Additionally, the Adyen payment gateway integration improved payment processes, enhancing guest convenience and security. By adopting a unified system, TIME Hotels was able to streamline complex operations, reduce training overhead, and maintain operational consistency across geographically dispersed properties.
New
Ruby Hotels
Emotion Meets Automation: The Technology-Powered Story of Ruby Hotels With Shiji's PMS
In this case study, we explore what this means, and how they use a next-generation property management system (PMS) provided by Shiji - The Shiji Enterprise Platform - to build what the future of hospitality can look like.
New
Dakota Hotels
Delivering the Details Brilliantly: How Dakota Hotels Uses Technology to Provide Intuitive Service
Dakota Hotels is a collection of 5 luxury boutique hotels in the UK. In this case study, Katie Forrest, Head of Engagement, Learning, and Development for the company, shares her experience upgrading their technology with Shiji Group. Katie Forrest has been with Dakota Hotels for nine years and worked across a variety of departments throughout her career there. “Something I’ve always loved about the company is the energy they put into growing our talent,” she said. “There’s a big focus on internal promotions, and making sure that we have the talent pipeline we need.” Recently, Katie moved into a role focusing on talent at the company, and in this role looks after all learning and development, as well as internal and external engagement. “You could say I’m an influencer for Dakota!” she shared with a laugh. This involves her spending a lot of time talking about what it’s like to work at the company. “I’m very much people-focused in my role, which is why I want to be involved in our technology projects. I wanted to make sure our teams felt very involved from the start. It’s really important to get buy-in for any change, and especially important for big technology projects.”
New
Sircle Collection
How Sircle Collection built modern, scalable infrastructure to solve operational challenges
24/7 local support you can count on
Shiji offers 24/7 support from centers in 38 countries, providing assistance in multiple languages. Our dedicated team is always ready to meet your needs anytime, anywhere.
Ready to transform your hotel operations?
8,000+ Managed rooms
200+ Cities with hotels running Daylight PMS
24/7 local support you can count on
Awarded for excellence
Top Hotel management solutions in APAC
10 Best travel and hospitality
Top 10 management solutions providers
2025 Top Vendors
Top 10 Leaders in Tech 2024
30 Faster Growing Companies of the Year
Frequently Asked Questions
What sets Daylight PMS apart for hotel groups and chains compared to other PMS systems?
Unlike traditional PMS systems, Daylight PMS simplifies the set-up and management of multiple properties for hotel groups and chains, allowing for centralized configuration updates, rapid deployment, and scalability across global, regional, or brand perspectives.
How does Daylight PMS prioritize guest personalization and satisfaction?
Daylight PMS enables hyper-personalized guest experiences by maintaining single, global guest profiles across entire hotel portfolios through advanced match-and-merge technology, ensuring cleaner guest profiles and enhanced preference data for hotel staff.
Can Daylight PMS adapt to the evolving digital landscape of the hospitality industry?
Daylight PMS is designed to pioneer the future of hotel technology by offering an API-first infrastructure with over 1,200 API endpoints, scalable cloud security, and intuitive guest search functionalities to keep pace with consumer tech advancements.
How does Daylight PMS support hoteliers in managing their properties efficiently?
Daylight PMS streamlines operations and improves efficiency for hoteliers by providing enterprise-ready POS software, integrated kitchen systems, guest profiles management, and reputation management tools, all built-in to enhance daily management tasks.
What benefits can hoteliers expect from implementing Daylight PMS in their properties?
By adopting Daylight PMS, hoteliers can expect improved operational workflows, enhanced guest experiences, seamless integrations with third-party systems, centralized data management, and the ability to scale their hotel portfolio effortlessly to meet evolving industry demands.
How does Daylight PMS cater to the needs of independent hotels?
Daylight PMS is designed to work for independent hotels as well, offering easy integrations, practical user interfaces, and extensive customization possibilities to meet the innovative needs of independent hoteliers.