Partnering with Shiji to implement their PMS and other solutions is a key step in modernizing our infrastructure.
Trusted by Asia Pacific’s top hotel groups
About Shiji Asia Pacific
Established as the first Shiji international business, Shiji Asia Pacific has been providing hotel technology and services for over 15 years. With offices in Singapore, Australia, Thailand, Vietnam, Malaysia, Philippines, Japan, South Korea, and India we cover all time zones in Asia with experts in every domain, from hospitality to distribution to F&B to leisure activities.
Founded in 2009
170+ employees
11 offices
Asia Pacific’s top hotels run on Shiji
From luxury to budget, 10-room boutiques to multinational chains, Shiji works for hoteliers across the region.
Over 40%
of Melbourne hotels use Shiji tech
170+
Employees in Asia Pacific
90,000+
Global hotels served
Success stories from Asia Pacific
New
Scaling digital check‑in across 7+ hotel portfolio
A seven-property hotel group in APAC partnered with Shiji to scale digital check-in using Stellaris Digital Stay. The rollout improved guest engagement, streamlined arrivals, and reallocated over 125 hours of front desk capacity while providing centralized performance visibility across the portfolio.
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Crowne Plaza, part of the IHG Hotels & Resorts
Smart service in practice: Evaluating the impact of digital ordering and POS integration at Crowne Plaza, part of the IHG Hotels & Resorts
An operational analysis of efficiency, accuracy, and guest engagement enabled by Shiji technologies
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Hotel Nikko Style Niseko Hanazono
Designing digital-first dining: Operational impact of integrated F&B technologies at Hotel Nikko Style Niseko HANAZONO
A data-led study on real-time automation, guest-facing digital ordering, and cross-outlet performance visibility.
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Grand Hyatt Singapore
Digitizing in-room dining in a full-service hotel: Operational and experiential outcomes at Grand Hyatt Singapore
A data-driven evaluation of service redesign and cross-functional efficiency in luxury hospitality.
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Voyages Indigenous Tourism Australia
The value of listening: An analysis of how Voyages Indigenous Tourism Australia uses guest feedback to drive operational excellence
A study in partnership with Voyages Indigenous Tourism Australia
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New
Sudima Hotels
Understanding the impact of legacy PMS system on operational and financial results
A Study in Partnership with Sudima Hotels
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Marriott International
Shiji assisted 167 Marriott hotels in China to complete system switching efficiently and smoothly.
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Jeju Dream Tower, Grand Hyatt
From pre-opening to today: How Shiji supports Jeju Dream Tower’s larger than-life guest experience
In this case study, we learn how Jeju Dream Tower, with its multifaceted resort and entertainment offerings, selected technology to support its complex operating model. We’ll explore the evaluation and setup of this technology, along with the results it is providing the business today.
Shiji has firmly established itself as a trusted leader in the APAC region, delivering innovative technology solutions tailored to the unique needs of our diverse markets. Our commitment to this region runs deep, as we continue to invest in local partnerships, enhance our support networks, and empower hospitality businesses to deliver exceptional guest experiences in one of the world’s most dynamic travel markets.
Steven Hopkinson
Senior Vice President, APAC and Middle East
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