Turn content accuracy into guest loyalty
The solution for managing high-quality content that inspires trust and drives bookings.
Powerful features to keep your content accurate and impactful
Accurate data, seamless distribution
Ensure consistent and accurate information across all distribution channels.
No more discrepancies
Changes to your hotel’s information or visuals in your PMS or external platform are automatically reflected across all connected channels. Real-time synchronization eliminates discrepancies and outdated content, keeping your property details consistent across OTAs, GDSs, and your own site.
One platform for all of your content
Descriptive data, amenities, policies, taxes, facilities, and visuals—all in one place. Iceportal supports over 2,000 attributes for onsite/offsite amenities, enabling merchandising beyond just rooms. Ensure better oversight of your assets, uniformity across channels, and fewer errors.
Global reach and connectivity
With a vast network of distribution partners and connectivity to key markets like Asia Pacific and China, Iceportal enables you to expand your reach and access a diverse range of distribution channels. Enhance your market presence and connect with new opportunities worldwide.
Manage everything in one place:
Photos, videos, descriptions, amenities, policies, taxes, facilities and more.
All the attributes you need
Over 2,000 attributes for onsite and offsite amenities to convert more bookings.
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Descriptive content
Beyond branding, Iceportal manages a wide range of descriptive content including meeting rooms, conferences and events, entertainment, food and beverage, health and wellness, policies, rate plans, recreation, room types, safety, and much more.
Beyond rooms
Support for various outlets including dining, casino, pool, golf, spa, car park, and more.
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Visual content
Easily manage and distribute your hotels’ visual content across global channels. Upload and tag photos by category such as rooms, reception, spa, beach, casino, and more.
Iceportal Content + Horizon Distribution
The ultimate solution for digital content and rates
At one of my first industry events over 20 years ago I heard about ‘broken content’. After years of development, input from strategic supply and demand customers, and thoughtful design we have brought a real solution to the market! Iceportal makes broken content a thing of the past.
Natalie Kimball
Vice President, Strategic Account Management, Iceportal Content
Industry leading global support, delivered locally
Your guests receive exceptional service. Shouldn’t you?
Global coverage
Shiji offers 24/7 support from centers in 38 countries, providing assistance via phone, email or website in multiple languages.
Get help fast
“My image isn’t showing up on OTA!” “My room type isn’t mapped!” We are here to help.
Instant support, zero downtime
Talk to a live support agent in seconds. Upgrade software without downtime. Focus on providing uninterrupted outstanding service for your guests.
Effortless Distribution
Easily and efficiently publish and distribute your high-quality content across a vast global network with full control, bringing your brand directly to your customers.
Extensive Channel Network
Distribute your content to over 450 global channels including major global GDSs, OTAs, and tour operators for maximum reach.
Channel Mapping
Choose exactly which channels to publish to or exclude, giving you complete control over your content’s destinations.
Automated and Simplified
Streamline your distribution process with one click. Real-time synchronization ensures that any updates to your visuals or textual content in your PMS or external platforms are automatically reflected across all connected channels, reducing manual effort and errors.
Distribution Tracking
Monitor when and where your content is sourced by partners to ensure accuracy and visibility.
Reporting & Analytics
Gain deep insights into your hotels’ content performance and make smarter data-driven decisions that boost efficiency, and enhance guest satisfaction.
Content Scoring with Actionable Guidance
Instantly identify what is working and what needs improvement with scores and direct links to underperforming areas.
Dashboard Analytics
Visualize key metrics at a glance with intuitive dashboards to track progress and performance.
Smart Reporting
Access a full list of downloadable reports including Listing Report and Distribution Tracking Report. Schedule automated reports straight to your inbox with customizable frequency.
API-Driven Content Hub
Ensure consistent, accurate hotel content across every channel with an integrated, API-driven platform. From ingesting data from multiple sources to normalizing and distributing it globally, Iceportal Content simplifies how content is efficiently centralized, standardized, verified for parity, and updated.
Content Integration
Centralize content from a wide range of sources, including manual input, OTA, GDS, CMS, CRS, PMS, POS, and more, into a single platform. All visual and descriptive data is gathered to build one source of accurate information.
Content Distribution
Distribute high-quality, consistent content in real time to every corner of the world, including brand.com, OTAs, GDS, metasearch, wholesalers, and more. API access also allows demand partners to source updated content directly from our platform.
Content Normalization
Standardize content across all attributes, visuals, descriptions, facilities, amenities, policies, taxes, and more, ensuring accuracy and consistency across all connected systems and channels.