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About Shiji Americas

Shiji Americas is one of the fastest growing technology and service providers in the American hospitality industry. Today, over 37,000 hotels in the Americas use Shiji technology to provide their guest with a modern experience. Local offices and expert staff in the US, Canada and Mexico provide dedicated support for all our customers within the hospitality industry.

  • Founded in 2016
  • 150+ employees
  • 3 offices

Global footprint, American experience.

Founded 20 years ago to service the hospitality, Shiji has grown to a truly global company with offices around the world developing and servicing technology for the hospitality and food service industries. Shifting these industries to a complete and modern technology stack that is secure, scalable, and ready for the future. We're making sure your technology fits what the guests needs, so you can focus on hospitality.

  • 70+ offices helping hotels in over 180 countries
  • Shiji technology installed in hotels across 15,000 cities
  • 5,000+ dedicated employees and experts
  • Support in over 40+ languages
Upgrade Your Tech Stack Today
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“Shiji's ability to provide travel demand across our portfolio and dedication to meeting our deadlines bodes a lot of confidence for us.”

Gianna Rivera – Wyndham Hotels & Resorts
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“Working with Shiji Distribution has helped educate us about the ever-changing distribution landscape. They’ve brought reputable companies to our attention and have assisted us with streamlining our OTA & wholesaler processes.  We continue to look forward to growing our partnership.”

Howard Copen  —  Boyd Gaming Corporation
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“Shiji has been a great partner of IHG’s for many years beginning with the first Chinese distributor connectivity to an international hotel group.  We’re excited to continue to work with them on bringing new distribution channels, like Fliggy, to our portfolio.”

L.H.  —  Intercontinental Hotels Group
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Tombolo Talasso Resort

Elevating luxury hospitality with Shiji ReviewPro to drive guest satisfaction and ratings, boost conversion rates, and more.

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G6 Hospitality

How G6 Hospitality Boosted Its Room Scores from 66% to 96% with Shiji Distribution Solutions to Increase Visibility and Boost Conversion Rates

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Travel Charme Strandhotel Bansin

Streamlining F&B operations: the story of transformation at Travel Charme Strandhotel Bansin

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Jeju Dream Tower, Grand Hyatt

From pre-opening to today: How Shiji supports Jeju Dream Tower’s larger than-life guest experience

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Ruby Hotels

Emotion Meets Automation: The Technology-Powered Story of Ruby Hotels With Shiji's PMS

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Mandarin Oriental

Elevating Luxury in Hospitality: Mandarin Oriental, Barcelona's Journey with Infrasys Cloud POS

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Insights from Torote Restaurant

Elevating Guest Experience with Technology

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Dakota Hotels

Delivering the Details Brilliantly: How Dakota Hotels Uses Technology to Provide Intuitive Service

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Sudima Hotels

Sudima Hotels: Using technology to build a sustainable hotel brand for the modern era

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Coast Hotels

How Coast Hotels Launched Its Guest Feedback Management Program (And Went From Responding To Just 50% Reviews To Nearly 100%)

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Bluesun Hotels & Resorts

How Bluesun changed its POS to save time and increase guest satisfaction across 80+ F&B outlets

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Sircle Collection

How Sircle Collection built modern, scalable infrastructure to solve operational challenges

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American Liberty Hospitality

How American Liberty Hospitality identified an opportunity to upgrade its operational infrastructure and launch an in-house F&B brand

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Sunway Hotels & Resorts

How F&B technology accelerated digitization for Sunway Hotels & Resorts

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Atlas Hotels

How Atlas Hotels navigated a quickly-changing F&B environment with technology

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Roseate Hotels & Resorts

The key to providing luxury service on the guests’ terms through technology

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From selling rooms to selling space and time: How Zoku built the infrastructure to support ‘hybrid hospitality’

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Valencia Hotel Group

Based in Houston, Texas, USA, Valencia Hotel Group is a hotel management company specializing in the development and operation of full-service luxury hotels.

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The Greenbrier

The Greenbrier Successfully Upgrades Payment Platform Through Shiji Professional Services

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Schloss Elmau

Schloss Elmau, a luxury spa resort in Munich, has selected Infrasys Cloud POS to operate their multiple F&B outlets.

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Beijing Daxing International Airport

Shiji Group has been selected as the exclusive supplier of point-of-sale (POS) hardware for Beijing Daxing International Airport.

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Since August of 2017, Shiji’s Point-of-Sale (POS) product support team has been working on upgrading Starbucks’s POS software system in over 3,000 stores in China. The project covers software in Starbucks’s many stores across the country and includes providing all-weather technical support for POS products in the company’s headquarters and individual stores.

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Hyatt Hotels Corporation

Following a series of global pilots, Hyatt has officially selected Infrasys Cloud from the Shiji Group to power its food and beverage systems.

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Huayi Studios Amusement Park

When H. Brothers, a leading Chinese entertainment company needed an operation management system that could support all their Huayi Studios Amusement Park's operational needs, they turned to Shiji and Galasys as their destination management solution provider.

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Lijiang Longyue Catering Management

Lijiang Longyue Catering Management, the largest catering service center in China, uses Shiji and Bestech to manage all of their catering services needs.

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Marriott International

Shiji assisted 167 Marriott hotels in China to complete system switching efficiently and smoothly.

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Our Latest Case Study

Together, we reimagine the digital guest experience

"Shiji’s mission is to make business more efficient. Our core values are respect, trust, integrity, and excellence. We believe it and we insist on it throughout our organization."

— Ryan King, Senior Vice President, Shiji Americas
Ryan King, Senior Vice President, Shiji Americas

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