Shiji has always made us feel important to them and proved it with the way they act. I always feel that they are looking for new solutions in better ways to support us.
Trusted by Europe’s top hotel groups
About Shiji Europe
Already a leader in European hotel technology, Shiji serves over 26,000 hotels in Europe from our nine offices with over 300 employees. Our staff speak over 40 languages and are dedicated to supporting and advancing technology in the hotel industry across the region. Our offices in Europe lead development, sales, support and installations for hotels in Europe, the Middle East and Africa.
Founded in 2015
300+ employees
Offices in Germany, Spain, Portugal, The UK, Poland, Austria, Croatia, Denmark, and Slovakia
Europe’s top hotels run on Shiji
From luxury to budget, 10-room boutiques to multinational chains, Shiji works for hoteliers across the region.
26,000+
European hotels are powered by Shiji
52%
Of London hotels use Shiji tech
90,000+
Global hotels served
Success stories from Europe
New
INSETE
Turning guest reviews into national strategy: elevating Greek tourism through data
INSETE
New
Hotelatelier
Driving Results: How Reputation Management Transformed Customer Experience and Revenue
New
Premier Inn
How Premier Inn Significantly Increased Search Success Rates and Overall Bookings Through Collaboration with Shiji
New
Bohemia Suites & Spa Gran Canaria
Faster Service, Happier Guests: How Technology Transformed Bohemia Suites' F&B Operations
New
Tombolo Talasso Resort
Elevating luxury hospitality with Shiji Reviewpro to drive guest satisfaction and ratings, boost conversion rates, and more.
In this case study, you will find: Overview of Tombolo Talasso Resort’s luxury hospitality enhancement with Shiji ReviewPro. Impact of Shiji ReviewPro’s surveys and chatbot on guest satisfaction. Key results: increased conversation rates and guest ratings. Actions based on feedback, like room and Wi-Fi improvements. Future plans: WhatsApp integration and staff Rewards Program.
Europe’s rich and diverse hospitality landscape demands technology that is both innovative and adaptable. At Shiji, we are proud to lead the region with solutions designed to meet the unique needs of our clients. Our deep commitment to Europe is reflected in our local presence, partnerships, and focus on empowering hoteliers to deliver exceptional guest experiences across borders and cultures.
Wolfgang Emperger
Shiji Senior Vice President - Europe, Africa, UK & Ireland
News and highlights
Upcoming events
.webp)
Upcoming event
Guest Experience Benchmark LIVE: What moved the needle in Q2 2025
24th July
10 AM CEST
Upcoming event
NoVacancy Hotel + Accommodation Industry Expo 2025
September, 17-18
ICC Sydney