We chose Infrasys POS not only as it is fiscally compatible and cloud-based, but also due to Shiji’s extensive global reach with offices around the world that speak the necessary languages and provide 24/7 support.
The trusted POS for the world’s top hotels
More than just a POS—Infrasys is the cloud-based, open API secret sauce driving efficiency and delighting guests, every time.
Trusted by the world’s top hotel groups
Inside Infrasys POS
Work with any hardware
Infrasys POS gives you the flexibility to run on existing hardware or choose from our recommended devices, reducing costs and simplifying implementation.
Enhance the guest journey, end to end
Deliver smooth, personalized service with a POS that’s intuitive for staff and effortless for guests.
Run your business from anywhere
Our cloud-based platform lets you manage menus, monitor performance, and update systems remotely.
Support that speaks your language
With localized teams and best-in-class customer care, we’re committed to individualized support.
Hardware that meets your F&B needs
Infrasys POS runs seamlessly on your existing hardware or on Shiji’s reliable devices, giving you the freedom to adapt to your setup, reduce upfront costs, and deploy faster without disrupting service.
A flexible and frictionless POS built for decision makers
Infrasys POS is designed for the people who keep hospitality running, from GMs to F&B leaders to IT teams. Whether you're managing a single outlet or a global group, we give you the tools to scale efficiently, serve faster, and integrate seamlessly.
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Hotel General Managers
Infrasys helps general managers run smoother operations by centralizing control, cutting IT costs, and improving the guest experience through a reliable and scalable POS system.
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F&B Directors and Restaurant Managers
F&B leaders can speed up service, boost revenue, and easily adjust to guest needs thanks to Infrasys’ mobile ordering, flexible setup options, and real-time performance insights.
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IT and Operations Leaders
Infrasys POS is built for seamless integration with existing systems. It supports multiple properties, runs offline when needed, and simplifies management through open APIs and centralized tools.
Trusted by the world’s top hotels and groups
From luxury to budget, 10-room boutiques to multinational chains, Infrasys POS works for hoteliers around the world.
8,000+
Global installs
100+
Fiscally compliant countries
25
Years of exceptional service
Features
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Cloud-native with offline resilience
Infrasys POS is a true cloud-based solution that provides mobile management anytime, anywhere. What makes it stand out is its ability to function seamlessly offline, ensuring uninterrupted operations even during network outages—a critical feature for hotels operating in remote or high-volume environments.
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Hardware-agnostic flexibility
Unlike many POS systems that require proprietary hardware, Infrasys POS works on Windows, Android, and iOS platforms. Hotels can keep their existing equipment or use Shiji’s purpose-built hardware—reducing capital expenditure and offering ultimate flexibility for scaling or upgrading.
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Enterprise-level multi-property management
Infrasys empowers hotel groups to centrally manage menus, pricing, staff, and reporting across multiple properties. This centralized control ensures consistency, simplifies operations, and enhances strategic decision-making through unified reporting.
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Open API & broad integrations
Built with an open API architecture, Infrasys integrates easily with leading PMSs (including Shiji’s own Daylight PMS), accounting platforms, loyalty systems, kitchen display systems (KDS), and payment gateways. This allows for seamless interoperability within any hotel tech ecosystem.
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Mobile & tableside ordering
Designed with a mobile-first approach, Infrasys supports tableside ordering, kiosks, and mobile ordering. This not only improves service speed and accuracy but also enhances the guest experience with real-time digital interactions. Orders go straight to the kitchen, reducing wait times dramatically—as seen at properties like Bohemia Suites.
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Comprehensive reporting & analytics
With real-time enterprise reporting, hotels can access pre-built dashboards and custom reports covering sales, guest preferences, staff performance, and more. This level of insight helps optimize operations and revenue strategies across departments and properties.
Elevate guest dining with mobile ordering
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Digital-first convenience
Guests can view menus, place orders, and make payments from anywhere on your property.
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Multi-outlet support
Expand mobile ordering to your pool deck, coffee bar, lobby, or any outlet to maximize revenue across the entire establishment.
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Boost F&B revenue
Update menus instantly and manage upsells to increase revenue and tipping amounts for staff.
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Full POS integration
Orders are directly transmitted to the kitchen and Infrasys POS for efficient processing.
Powering leading luxury hotels
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New
Luxury Tenerife Hotels
Royal River’s recipe for F&B success powered by smart hospitality tech
New
TIME Hotels
One decision that changed how TIME Hotels operate—every day and night
TIME Hotels implemented the Shiji Platform as the backbone of its hotel management operations. This included Daylight PMS, Infrasys POS, Reviewpro Reputation for guest satisfaction management, and Twilight Data + Analytics for data-driven decision-making. The integration extended to third-party solutions such as the Amadeus CRS and FLYR RMS, establishing a cohesive technology ecosystem. Additionally, the Adyen payment gateway integration improved payment processes, enhancing guest convenience and security. By adopting a unified system, TIME Hotels was able to streamline complex operations, reduce training overhead, and maintain operational consistency across geographically dispersed properties.
New
Bohemia Suites & Spa Gran Canaria
Faster Service, Happier Guests: How Technology Transformed Bohemia Suites' F&B Operations
New
Travel Charme Strandhotel Bansin
Streamlining F&B operations: the story of transformation at Travel Charme Strandhotel Bansin
Travel Charme Strandhotel Bansin is a popular hotel for people on holiday in Germany and across Europe. “We are a very family-friendly hotel, with a children’s club with activities for kids of all ages,” general manager Greg Smlatic told me when we spoke recently. The property has 100 rooms accommodating around 250 guests each night, and they see peak demand during vacation time when their guests are enjoying the property and the surrounding area.
New
Hyatt Hotels Corporation
Following a series of global pilots, Hyatt has officially selected Infrasys Cloud from the Shiji Group to power its food and beverage systems
Following a series of global pilots, Hyatt has officially selected Infrasys Cloud from the Shiji Group to power its food and beverage systems.
24/7 local support you can count on
Anytime, anywhere
Shiji offers 24/7 support from centers in 38 countries, providing assistance in multiple languages. Our dedicated team is always ready to meet your needs anytime, anywhere.
Frequently Asked Questions
Is Infrasys POS suitable for small businesses or only large enterprises?
Infrasys POS caters to businesses of all sizes, offering scalable solutions tailored to meet the specific needs of small, medium, and large establishments.
Can Infrasys integrate with existing hardware and software systems?
Yes, Infrasys POS is designed to seamlessly integrate with a wide range of hardware and software systems, ensuring compatibility and smooth implementation.
How does Infrasys POS ensure data security and compliance with industry regulations?
Infrasys POS employs robust security measures such as encryption, access controls, and regular audits to safeguard data and ensure compliance with industry regulations.
Does Shiji offer training and support for users transitioning to the platform?
Yes, Shiji provides comprehensive training and ongoing support to help users transition smoothly to the platform and maximize its features and functionalities.
Can Infrasys POS help businesses analyze sales data and make informed decisions
Absolutely, Infrasys POS offers advanced analytics and reporting capabilities that enable businesses to analyze sales data, track performance, and make data-driven decisions to optimize operations.
How does pricing work?
Pricing is unique per customer and is based on many factors including size, necessary features, hardware, etc.
Ready to transform your hotel operations?
8,000+ Global installs
100+ Fiscally compliant countries
24/7 local support you can count on
Awarded for excellence
Top Hotel management solutions in APAC
10 Best travel and hospitality
Top 10 management solutions providers
2025 Top Vendors
Top 10 Leaders in Tech 2024
30 Faster Growing Companies of the Year