Hyatt Hotels Corporation

Following a series of global pilots, Hyatt has officially selected Infrasys Cloud from the Shiji Group to power its food and beverage systems.

Shiji Group announced that Hyatt has selected Infrasys Cloud, a hardware agnostic and cloud-based Restaurant Enterprise Solution, as a solution to enable many of its food and beverage outlets.

Infrasys Cloud is a leading restaurant point of sale system used by hotels and restaurants in Asia Pacific, Europe, and the United States and was built from the ground up by the Shiji Group. With this solution, Hyatt aims to enhance guest and colleague experiences across its food and beverage outlets. Infrasys Cloud seamlessly integrates with Hyatt’s technology ecosystem, and Shiji Payment Solutions and Business Intelligence.

Infrasys Cloud was built based on over 20 years of experience on food and beverage systems and market input from an extensive client roster.

"Infrasys Cloud provides a robust administrative feature set; is user-friendly, easy to learn, and hardware agnostic; and supports a diverse set of experiences. We have been working with Shiji for many years as a system integrator in the Asia Pacific region and are excited to extend our relationship to include their solutions on a global scale. With Hyatt's custom applications now available, we are working with Shiji to enhance food and beverage experiences for both guests and colleagues." said Jeff Bzdawka, SVP Global Hotel Technology at Hyatt.

The Infrasys team is dedicated to bringing Shiji level of service and support to Hyatt for years to come.

"We're honored to have been selected by Hyatt for our Infrasys Cloud solution. It has been an exceptional experience working with leading industry professionals. We look forward to continuing to work with Hyatt to provide the latest in technology to enhance business process and guest engagement." said Kevin King, COO of Shiji Group.

The term "Hyatt" is used in this release to refer to Hyatt Hotels Corporation and/or one or more of its affiliates.

Hyatt Hotels Corporation
Release Date:

More Case Studies

See how Shiji enables hospitality businesses with a complete and modern technology stack that is secure, scalable, and ready for the future.

Get Started

Click below to find out all the ways Shiji can help your hospitality, food service, retail, or entertainment business thrive.