24th July
10 AM CEST
Guest Experience Benchmark LIVE: What moved the needle in Q2 2025
Join us for Guest Experience Benchmark LIVE: What moved the needle in Q2 2025, a 30-minute session unpacking the latest trends, insights, and shifts in guest feedback across the hospitality industry. We'll dive into the most important findings from our upcoming Q2 Benchmark Report, compare them with Q1 results, and highlight what’s driving changes in guest experience performance.
Shiji Buzz
The Shiji Buzz will give you a sneak peek of what is to come for Shiji products and the industry as a whole.
Watch the recording
Our speakers
Jessica Kurtz
Global Product Ambassador for Reviewpro Reputation
Now as Global Product Ambassador for Reviewpro Reputation, I connect the needs of hoteliers with the power of product—turning insights into impact across the industry.
Fluent in English, Spanish, and German, and holding dual citizenship (US + Germany), I thrive in global, multicultural environments. Always curious, always building the bridge between tech and service.
Bruno Saragat
Sales Engineer, Shiji
With 11 years of experience in the hotel industry, Bruno Saragat has excelled as both a CRM Manager and Revenue Manager. During his tenure, he successfully implemented the Shiji ReviewPro solution for a hotel group, which led to his current role as a Sales Engineer at Shiji. In this position, he focuses on Reviewpro Reputation and Daylight PMS.
Bruno holds a PhD in Human Biology and Biochemistry, along with master’s degrees in Hospitality Administration, Revenue Management, and Product Management.
About the Shiji Buzz events
The Shiji Buzz will give you a sneak peek of what is to come for Shiji products and the industry as a whole. With our product and industry experts, we will discuss how the industry is always changing and ways that Shiji can support your vision and direction. We will take you on a journey by exploring everything from guest services, increasing revenue, and utilizing technology to your advantage in this process.
