With over 8,000 hotels using Shiji products in the region and international offices in the region Shiji grows presence and opens office in Sydney for sales and customer support.
Beijing July 31st, 2018, Shiji Group established operations in Sydney, Australia to manage the growth and customer care in the Pacific.
With over 8,000 hotels using Shiji products in the region and international offices in Singapore, Malaysia, Hong Kong and Macau it became evident that to keep with Shiji's tradition of customer service, an office was needed for Australasian customers.
"Shiji began as a technology service and support company for hotels, we know how important it is to have local customer service and support teams to support our growth." said Kevin King, COO of Shiji Group.
Located in Sydney and headed by industry veteran, Anthony Stevens, the new team will be focusing on servicing existing customers while growing the customer base in the region. The operation has already seen steady growth with 10 new team members added to since opening.
Shiji's Sydney operation is planned to grow quickly in the coming years to service, sell and support all Shiji's hospitality products in the Point of Sale, Property Solutions, Payments as well the various Data and Distribution services.
The opening of the Australian operation adds to the existing 17 offices around the world. The international growth of Shiji Group is fueled by its mission to maintain superior service levels to all clients and future clients globally. The investments in cloud technologies are a priority for Shiji Group who see a great opportunity for the global travel industry and its existing and future data-driven solutions.
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Shiji Group provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management solutions, to food and beverage and retail systems, payment gateways, data management, online distribution and more.
Founded in 1998 as a network solutions provider for hotels, Shiji Group today comprises 3,000 employees in 70+ subsidiaries and brands, serving over 60,000 hotels, 200,000 restaurants and 400,000 retail outlets.
With the benefit of investment partners such as Alibaba, Shiji develops a network of cloud technology platforms that facilitate data exchange by connecting businesses vertically and horizontally across related industries. The importance of cross-industry integration to connect all levels of the supply chain, from guests, to distributors and suppliers of all types is a critical part of our mission. Our goal is to facilitate the transition to fully integrated systems for our clients through a network of platforms that communicate securely and easily so our clients can focus on their core competencies of serving their customers and guests. For more information, visit www.shijigroup.com
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