Shiji for Gaming
Solutions for casinos, clubs and integrated resorts that maximize revenue beyond the room
Connect every player interaction through a single guest profile. Transform real-time insights into personalized rewards, seamless experiences, and opportunities to maximize total resort spend and guest lifetime value.
Trusted by the world’s top hotel groups
Shiji for casinos, clubs and integrated resorts
Daylight PMS unifies player activity, membership, rewards, reservations, and spend through a single guest profile. By connecting gaming and non-gaming operations across every touchpoint, casinos, clubs, and integrated resorts can increase total resort spend, simplify operations, and create more opportunities for personalized engagement.
Real-time player profiles, personalization, and rewards across the resort
Enterprise-grade architecture with security and compliance
Distribute room rates, visuals, and descriptions across hotel, gaming, F&B and entertainment outlets
End-to-end integration with gaming, hotel, F&B, retail and entertainment systems
Integrations to gaming and player management, membership and reward systems
Gaming Blocks and Complimentary Accounting built for casino operations
Your resort-wide management solutions for hospitality excellence
Discover how our integrated platform brings PMS, POS, experiences, payments, and data together as one system, replacing fragmented tools with a single, connected ecosystem built for total resort value.
Explore all Shiji products
Turn every player interaction into revenue opportunity
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Every player interaction creates value
Every gaming session, stay, dining experience, activity, and purchase contributes to the complete guest journey. The more connected the view of that journey, the greater the opportunity to increase total resort spend and guest lifetime value.
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Connected operations across the resort
Connect gaming, reservations, activities, golf, POS, dining, entertainment, and back-office operations through real-time integrations, APIs, and automated workflows. Update information once while connected processes handle the rest.
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Memberships, rewards & resort experiences
Turn player value into personalized rewards, reservations, experiences, and complimentary benefits. Connect memberships, gaming programs, and resort experiences through a single operational workflow.
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Complimentary accounting
Manage complimentary benefits with greater precision and control. Synchronize player data, automate approvals and set up flexible rules, and streamline checkout workflows while maintaining financial governance across the property.
The connected casino resort
Power every touchpoint, from the gaming floor to guest experiences, with a single platform
One device, full control
Move wherever you need
All products
Movable
Hotel area & rooms
Bar & Lounge
Restaurant
Gaming floor
Check-in
Events & MICE
Retail & Shops
VIP lounge
SPA & Wellness & Golf
Back office
Hotel & Rooms
Daylight PMS: Manage reservations, stays, and preferences in one system, ensuring consistent, personalized experiences from booking to check-out.
Stellaris Digital Stay: Deliver a seamless digital guest journey with mobile-first engagement, personalized communications, and self-service experiences from pre-arrival to post-stay.
Bar & Lounge
Infrasys POS: Capture high-margin, spontaneous spend with real-time guest insights, enabling seamless VIP service, upsell, and comp management.
Restaurant
Infrasys POS: Connect guests to restaurant experiences through digital menus and mobile ordering with Stellaris Digital Dine, integrated with Infrasys POS to deliver seamless service from order placement to payment.
Gaming floor
Daylight PMS: Serve guests without stopping the game. Unify gaming and hotel data into a single guest profile and empower staff to move directly to players with mobile devices, fulfilling room, dining, or activity requests in real time without interrupting gameplay.
Infrasys POS: Capture and charge spend instantly at the table. Enable staff to take orders directly on the gaming floor and process secure room charges with e-signature, connecting every transaction to the guest profile.
Check-in & Lobby
Daylight PMS: Enable fast, personalized arrivals with full guest visibility, whether at the desk or directly on the floor with mobile workflows.
Events & MICE
Daylight PMS: Streamline group bookings, event planning, and venue operations from a single platform while gaining real-time visibility into guest, event, and accommodation revenue.
Retail & Shops
Infrasys POS + Daylight PMS: Capture spend across retail and entertainment outlets. Connect every purchase to a unified guest profile.
VIP Lounge
Daylight PMS: Centralize loyalty, tiers, and rewards across the resort. Deliver personalized offers based on real-time player data.
Stellaris Digital Dine: Connect loyalty and dining experiences with personalized recommendations, priority reservations, and digital service tailored to every player and guest.
SPA & Wellness & Golf
Meridian Experiences: Manage spa, fitness, and activity bookings in one platform, connecting every booking to the guest itinerary and unlocking non-gaming revenue.
Back office
Twilight Data + AI: Managers are tied to desks to review reports, update rates, or make changes. Imagine operations moving with the team, PMS, POS, and reporting accessible anywhere on property.
Horizon Distribution: Connect hotel rooms’ availability, rates, and inventory to 380+ global channels with flexible connectivity and real-time data accuracy, helping reduce overbookings and bring your casino resort in front of more guests and travelers.
Iceportal Content: Great visuals tell a more attractive story about your casino resort. Showcase rooms, gaming floors, VIP lounges, restaurants, spas, and shops with rich content that inspires guests to book and experience.
Shiji has proven to be a valuable technology partner, providing a flexible and supportive system that fulfills the complex requirements of both the hotel and its casino operation. By working with Shiji, we were able to build the foundation that not only provides us with an advantage today but will help us move faster in this new era of AI tomorrow
Rowena Koh, Director of IT at Jeju Dream Tower
Having already worked with Shiji for several years, their quality of service, combined with their push for product refinement through innovation made them an obvious choice. Daylight PMS stood out as a product to help us modernize the way we manage our properties
Avery Palos, Senior Vice President, Chief Information Officer of Melco Resorts & Entertainment.
Discover how hotel groups are utilizing Shiji products
New
Moving an entire group onto a single PMS in under 2 months
By implementing Daylight PMS, this large hotel group successfully migrated data, activated integrations, and onboarded properties at a pace of up to nine hotels per day, while maintaining operational stability across the portfolio.
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New
The Belfry Hotel & Resort
Evaluating digital payment transformation at The Belfry
See how The Belfry transformed its payment experience with Stellaris Digital Payby, delivering seamless, secure transactions that reduce friction for guests while boosting staff efficiency. A real-world example of how modern hospitality payments can drive both operational excellence and guest satisfaction.
New
Scaling digital check‑in across 7+ hotel portfolio
A seven-property hotel group in APAC partnered with Shiji to scale digital check-in using Stellaris Digital Stay. The rollout improved guest engagement, streamlined arrivals, and reallocated over 125 hours of front desk capacity while providing centralized performance visibility across the portfolio.
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New
HTL Hoteles
Most hoteliers read reviews. HTL turned them into a decision engine.
HTL Hoteles used Reviewpro Reputation to turn guest reviews into data-driven decisions, improving ratings by up to +0.5 points and aligning performance across all properties.
New
Crowne Plaza, part of the IHG Hotels & Resorts
Smart service in practice: Evaluating the impact of digital ordering and POS integration at Crowne Plaza, part of the IHG Hotels & Resorts
An operational analysis of efficiency, accuracy, and guest engagement enabled by Shiji technologies
News and highlights
Explore more resources
Check out the latest news, interviews, and resources from our team.
Frequently Asked Questions
What is a casino and gaming platform within a PMS?
A casino and gaming platform within a property management system connects every guest and player interaction across the resort into a single experience. Instead of treating gaming, hotel stays, dining, and entertainment separately, it brings them together through one unified view, enabling operators to understand and engage guests across every activity in real time.
How does a unified player profile improve the guest experience?
A unified player profile allows casinos and integrated resorts to capture gaming and non-gaming behaviour, including preferences, spend patterns, visit history, and special requests, all in real time. This makes it possible to recognise guests instantly, personalise offers and services, and deliver more relevant experiences at every touchpoint, from the gaming floor to the hotel and beyond.
How are gaming and non-gaming activities connected?
Gaming and non-gaming activities are connected through real-time data synchronisation across systems. Every interaction—whether a game session, restaurant visit, hotel stay, or event, feeds into a single profile, giving operators a complete view of the guest and enabling seamless engagement across the entire resort ecosystem.
What role does personalization play in casino, club and integrated resorts operations?
Personalization allows operators to tailor offers, rewards, and experiences based on real-time insights into player behaviour. By understanding both gaming and non-gaming activity, casinos can deliver more relevant engagement, strengthen loyalty, and increase the overall value of each guest over time.
How can casinos better understand total guest value?
Casinos can better understand total guest value by analysing spend across all activities, not just gaming. This includes rooms, dining, events, retail, and entertainment. With a complete view of guest behaviour, operators can measure total resort spend and use data-driven insights to optimise promotions and maximise revenue.
How does this approach support loyalty and membership programs?
A connected platform centralises loyalty, memberships, and rewards across the resort. This enables consistent recognition of guests across properties and brands, while supporting smarter engagement strategies based on real-time activity and long-term behaviour.
How are high-value players managed more effectively?
High-value players can be recognised instantly and consistently across every touchpoint, allowing operators to deliver tailored rewards, personalised services, and seamless experiences. By combining gaming data with hospitality interactions, casinos can strengthen relationships and drive repeat visits.
How does the platform meet the requirements of the casino industry?
Casino environments require high levels of security, compliance, and data protection. Modern platforms are built with cloud-native, API-first architectures that prioritise privacy, security, and regulatory requirements, while still allowing flexibility and scalability across properties and regions.
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