Spa software built for resort wellness programs
Manage treatments, therapists, memberships, wellness services and guest scheduling from one resort experience platform.
Trusted by the world’s top hotel groups
Create exceptional wellness experiences at every touchpoint
Intelligent resource scheduling
Assign therapists based on availability, skills, certifications, and guest preferences. Optimize utilization while ensuring the right therapist is matched with the right treatment.
Single guest profiles and itineraries
Connect every touchpoint throughout the guest journey, giving teams a shared view of preferences, reservations, and experiences.
Memberships & packages
Manage memberships, wellness programs, recurring services, and package offerings from a single platform while applying flexible pricing rules automatically.
Personalized guest experiences
Store treatment history, preferences, and wellness information in a unified guest profile, helping staff deliver more personalized service with every visit.
Spa as part of the guest journey
Connect spa reservations with golf, activities, and room bookings through a shared guest itinerary and profile.
Take your spa bookings to the next level.
Built for modern spa operations
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Therapist & resource management:
Manage therapist skills, schedules, availability, leave requests, commissions, and tips from a centralized platform.
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Flexible booking & scheduling:
Support individual treatments, recurring services, memberships, wellness packages, and multi-service reservations.
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Reporting & revenue visibility
Track utilization, occupancy, cancellations, no-shows, and treatment revenue through built-in reporting tools.
Everything your spa team needs in one place
Coordinate staff, treatments, rooms, memberships, packages, and guest interactions from one connected workspace designed for resort wellness environments.
Guest itineraries
Connect activities with room reservations and other guest experiences within a single itinerary view that supports a coordinated stay.
Resource management
Manage therapist schedules, skills, certifications, availability, shifts, leave requests, and commissions from a centralized workspace. Teams can quickly identify available resources and optimize appointment allocation.
Visual planner
View treatments, rooms, therapists, and reservations in a drag-and-drop planning board. Easily move appointments between resources, dates, and time slots while maintaining operational visibility.
Guest profiles and preferences
Access guest history, preferences, memberships, and upcoming reservations from a unified guest profile. Help staff deliver more personalized wellness experiences with relevant guest context.
Rates, packages, and cashiering
Configure pricing rules, memberships, packages, deposits, and guest communications from one platform while supporting operational and financial workflows.
New to Shiji?
Founded in 1998, Shiji has grown to over 5,000 employees serving 90,000+ hotels worldwide.
