Mandarin Oriental Hotel Group Moves Forward With Infrasys Point-of-Sale Across Portfolio and Installs Infrasys in Flagship Properties

Shiji has completed multiple successful implementations of leading Infrasys Cloud POS at Mandarin Oriental Hotel Group properties, including flagship properties in London and Hong Kong.

WASHINGTON D.C., February 3, 2022 – Shiji has announced today that Mandarin Oriental Hotel Group has completed successful implementations at multiple properties, which then led to the installations at flagship properties in London and Hong Kong.

Due to the success of the installations, the internationally renowned luxury hotel group decided to continue deploying Infrasys Cloud POS, the leading food and beverage enterprise solution provider, across Mandarin Oriental Hotel Group due to its advanced features, flexibility, and around-the-clock global support.  

Notable Mandarin Oriental properties in the Americas, Europe and Asia have gone live with the cloud-based POS, and together Shiji and Mandarin Oriental will continue to convert existing properties, as well as implement Infrasys into newly built properties moving forward.

“We have been thoroughly impressed by Shiji and the Infrasys team throughout the installation phases of Infrasys Cloud POS across our Mandarin Oriental properties around the world, particularly at our flagship properties in London and Hong Kong. Despite the challenges created by COVID during the last few years, the Infrasys implementation team has provided us with exceptional levels of service and has been very flexible and accommodating during these difficult times. We chose Infrasys Cloud POS not only as it is fiscally compatible and cloud-based, but also due to Shiji’s extensive global reach with offices around the world that speak the necessary languages and provide 24/7 support,” said Tina Stehle, Director Global Applications, Mandarin Oriental Hotel Group.

“We are thrilled to have been selected by Mandarin Oriental Hotel Group as their point-of-sale solution and look forward to continuing our partnership with them in the years to come. Our Infrasys Cloud POS was built with enterprise-hotel operations in mind like Mandarin Oriental and we are excited to deploy more and more of our solutions to their properties in all regions across the globe,” said Kevin King, Chief Operating Officer of Shiji Group.

About Shiji Group

Shiji Group is a multi-national technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail and entertainment industries, ranging from hospitality technology platform, hotel management solutions, food and beverage and retail systems, payment gateways, data management, online distribution and more. Founded in 1998 as a network solutions provider for hotels, Shiji Group today comprises over 5,000 employees in 80+ subsidiaries and brands in over 23 countries, serving more than 91,000 hotels, 200,000 restaurants and 600,000 retail outlets. For more information, visit www.shijigroup.com.

About Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 35 hotels and seven residences in 24 countries and territories, with each property reflecting the Group’s oriental heritage and unique sense of place. Mandarin Oriental has a strong pipeline of hotels and residences under development and is a member of the Jardine Matheson Group.

Get Started

Click below to find out all the ways Shiji can help your hospitality, food service, retail, or entertainment business thrive.

CONTACT US