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Palazzo Versace Dubai Selects Shiji's Infrasys Cloud to Improve their F&B Operation Efficiency and Guest Dining Experience

The iconic 5-star luxury resort selected Shiji's Infrasys Cloud POS to replacing a legacy system and update its technology in order to enhance the guest experience.

DUBAI, UAE, October 23, 2023 - Palazzo Versace Dubai, an iconic 5-star resort located in Jaddaf Waterfront, has selected one of Shiji's innovative solutions, Infrasys Cloud, to replace their legacy system. The ultra-luxury hotel is the first establishment in the UAE to accept cryptocurrency as a form of payment for dining, stay and spa experiences.  With the implementation of 13 Shiji workstations and 22 Apple iPads across 19 outlets, Palazzo Versace Dubai aims to elevate its F&B operations and enhance the overall guest dining experience.

The project, led by Shiji's UAE partner CADD Emirates with the dedicated support of the Shiji team, seamlessly integrated Infrasys Cloud into the hotel's existing infrastructure. This collaboration between Palazzo Versace Dubai, Shiji, and CADD Emirates showcases the true essence of partnership and highlights its significant benefits to the hospitality industry.

Nikkie Singh, Senior Vice President of Shiji APAC & Middle East, expressed her enthusiasm for the partnership and its positive impact on Palazzo Versace Dubai. "We are proud to have Palazzo Versace Dubai joining the Shiji family. This collaborative effort between Shiji, CADD Emirates, and the Palazzo Versace Dubai team exemplifies the importance of a true partnership, where innovation, technology, and guest-first focus come together to create remarkable hospitality experiences”

Jimmy Joseph, Director of CADD Emirates, commented, "It’s an honor for us to be a part of this remarkable project, bringing together the expertise of CADD Emirates, Shiji, and Palazzo Versace Dubai. The integration of Infrasys Cloud has significantly enhanced the hotel's F&B operations, enabling smoother transactions, improved guest service, and increased operational efficiency. We look forward to continuing our partnership and supporting Palazzo Versace Dubai's future endeavors."

"At Palazzo Versace Dubai, we continuously strive to provide our guests unique and unforgettable experiences. The new innovative technology provided by Shiji and the exceptional service quality by CADD Emirates enable us to digitize our F&B operations and help us focus on better serving our guests. This milestone showcases our commitment to embracing innovative technologies to personalize our guest stay, dine, and play journey,”- said Eapen Matthew, IT Manager at Palazzo Versace Dubai.

About Palazzo Versace Dubai:

Situated in the heart of the city, Palazzo Versace Dubai is at the center of the Jaddaf Waterfront, located on a prime waterfront plot with unobstructed views of the Dubai Creek. The architectural style of the hotel represents the merging of a traditional neo-classical Italian palace with recognizable Arabic architectural elements. Every detail is exquisite, from the ceilings’ artwork to the finest marbles and mosaics.

Palazzo Versace Dubai features 215 rooms and suites and 169 residences, where every single piece of furniture has been created exclusively for this property. The wall decors are Versace artworks, the interiors and fabric have been designed and tailor-made for the hotel with uplifting colors of turquoise, light blue and salmon. Each of the eight dining venues focuses on curated dining and are a tribute to Versace’s signature works

About Shiji:

Shiji is a multi-national technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail and entertainment industries, ranging from hospitality technology platform, hotel management solutions, food and beverage and retail systems, payment gateways, data management, online distribution and more. Founded in 1998 as a network solutions provider for hotels, Shiji today comprises over 5,000 employees in 80+subsidiaries and brands in over 31 countries, serving more than 91,000 hotels, 200,000 restaurants and 600,000 retail outlets. For more information visit and

About CADD Emirates:

CADD Emirates is a prominent technology solutions provider, specializing in delivering comprehensive IT solutions and services to various industries, including hospitality. With their expertise in integrating and implementing advanced technologies, CADD Emirates has been instrumental in driving digital transformation for businesses across the UAE.

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