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Ruby Hotels Implements Shiji Enterprise Platform as PMS Across the Group to Streamline Operations and Enhance Guest Experience

After a pilot period, Ruby Hotels has implemented Shiji’s next generation property management system, Shiji Enterprise Platform, for all its hotels across the group.

Berlin, Germany. March 1, 2023 – Shiji, the global hospitality technology innovator, has announced that Ruby Hotels has successfully implemented Shiji Enterprise Platform (PMS) across all properties. The collaboration aims to enhance the guest experience and improve operational efficiency by streamlining IT maintenance and security.

Ruby Hotels, recognized for its lean luxury design and great guest service, has built the group around the philosophy of being smart with space, streamlining processes and digitising systems, to save costs for the hotels and guests.

Shiji Enterprise Platform, built from the ground up with a multi-property architecture, was designed to enhance efficiencies for groups and chains, especially across multiple countries. Functionalities such as advanced security and privacy management, process automations, group guest profile management made the platform ideal for the group. Other features such as central management and configuration, allows the group to open hotels faster, reduces workload for on-property teams so they can concentrate on the guests and strengthen customer loyalty, moving other tasks to group level.

"We are excited to partner with Shiji and implement Shiji Enterprise Platform in our hotels, it supports our lean luxury model and gives us more ways to optimise the guest journey. Shiji's solutions contribute to our efforts to digitise the guest experience and streamline our operations. With the growth that is already in play for the group, we needed a system that can deal with new hotel openings and fits our geographical roadmap. Shiji is set-up for that." said Fabian Zellinger, Vice President Corporate Development, Systems & New Ventures of Ruby Hotels.

Ruby Hotels has implemented Shiji Enterprise Platform across all their hotels in Austria, Germany, Switzerland, Netherlands, and the UK. The new hotels in Ireland, and Italy are also being equipped with Shiji Enterprise Platform, an important aspect of the platform is scalability and being able to bring a new hotel live in a matter of hours instead of days.

"Working with such an innovative groupas Ruby Hotels is really an honour for us. The fast growth of the group combined with a true vision for hospitality and using technology as a solution to bring even better service and luxury to the guest is visionary. At Shiji we see technology as the vehicle to enable hotels deliver better guest experience sand Ruby Hotels really does that.” Said Wolfgang Emperger, Senior Vice President for Europe, Africa, and the UK & Ireland region at Shiji Group.


About Shiji 

Shiji is a multi-national technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail and entertainment industries, ranging from hospitality technology platform, hotel management solutions, food andbeverage and retail systems, payment gateways, data management, online distribution and more. Founded in 1998 as a network solutions provider for hotels, Shiji Group today comprises over 5,000 employees in 80+ subsidiaries and brands in over 23 countries, serving more than 91,000 hotels, 200,000 restaurants and 600,000 retail outlets. For more information, visit


About Ruby

The Munich-based Ruby Group under the leadership of founder and CEO Michael Struck is breaking new ground with itsLean Luxury philosophy. With a lean organisational structure and concentrationon the essentials, Ruby succeeds in creating a contemporary, affordable form ofluxury for modern, cost and style-conscious customers.

Founded in 2013, the Group already operates 15 Ruby hotels, with a further 21 hotels under construction or in the planningphase. Ruby is expanding into Asia with the joint venture Ruby Asia, founded in 2018. Ruby also offers Ruby Workspaces in Munich, Hamburg, Dusseldorf, Amsterdam and Vienna – perfectly equipped workplaces and a creative atmosphere with access to an inspiring office community. Financially strong partners support Ruby’s expansion. ECE Group; the Austrian Soravia Group; Franger Investment, a German family office; Ocean Link, a private equity fund; the entrepreneur Michael Hehn, and Michael Struck jointly hold the company shares.

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