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Shiji and Rivalry Tech Join Forces to Optimize Guest Experiences in Hospitality

Shiji and Rivalry Tech partner to enhance guest experiences with seamless digital ordering, empowering operators for accuracy, streamlining operations, and delivering exceptional efficiency in a user-friendly interface.

ATLANTA, Georgia, USA, June 22, 2023 – Shiji, the global hospitality technology innovator, announced its partnership with Rivalry Tech, a provider of digital ordering platforms that include self-serve kiosks and mobile ordering solutions. This collaboration will further enhance guest experiences by providing seamless and efficient solutions for both guests and operators in the hospitality industry.

The partnership between Shiji and Rivalry Tech reinforces their shared vision of creating frictionless guest experiences by focusing on the success of the operators. By leveraging Rivalry Tech's innovative digital ordering platforms, Shiji equips customers with powerful tools to enhance the digital ordering experience for their guests.

"We are excited to partner with Rivalry Tech to provide digital ordering solutions to our customers," said Ryan King, Senior Vice President of Shiji Americas. "This partnership further reinforces Shiji's commitment to creating frictionless guest experiences in the hospitality industry, as we empower our customers with seamless and efficient solutions that enhance guest satisfaction and operational efficiency."


The collaboration enables customers to manage their digital ordering platforms more efficiently that improves the guest experience. Rivalry Tech’s user-friendly interface puts the power directly in the hands of guests, allowing them to place orders with ease and convenience from anywhere on the property. This streamlined process enhances order accuracy, overall satisfaction and ensures a seamless digital journey for both the guest and the operator.


"We are excited to partner with Shiji to modernize the order fulfillment process in the hospitality industry," said Aaron Knape, CEO and Co-Founder of Rivalry Tech." Through this collaboration, we aim to empower guests and operators alike by providing a robust ordering platform that simplifies operations, increases efficiency, and delivers exceptional guest experiences."

Together, Shiji and Rivalry Tech are committed to enhancing guest experiences in the hospitality industry. By equipping guests and operators with powerful tools, the partnership enables seamless interactions, streamlines operations, and enhances overall guest satisfaction.

About Shiji

Shiji is a multi-national technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail and entertainment industries, ranging from hospitality technology platform, hotel management solutions, food and beverage and retail systems, payment gateways, data management, online distribution and more. Founded in 1998 as a network solutions provider for hotels, Shiji today comprises over 5,000 employees in 80+subsidiaries and brands in over 23 countries, serving more than 91,000 hotels, 200,000 restaurants and 600,000 retail outlets. For more information visit

About Rivalry Tech

Rivalry Tech is a leading provider of digital ordering solutions, specializing in operations for professional sports, healthcare, business dining, and leisure establishments. With our extensive expertise in operations, Rivalry Tech is dedicated to modernizing the order fulfillment process through the implementation of cutting-edge self-serve kiosks and mobile ordering technologies. Our goal is to streamline operations, enhance customer experiences, and optimize efficiency for our valued clients in various industries.

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